This privacy policy sets out how Texas Central Distribution,LLC. uses and protects any information that you give Texas Central Distribution,LLC. when you use this website.
Texas Central Distribution,LLC. is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Texas Central Distribution,LLC. may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 01/1/2024.
What we collect
1. Name
2. Address
3. Telephone number
4. Email address
5. Transaction information
6. Credit card or debit card
7. Company history (in conjunction with new account set up)
8. Business license or business verification
a. We collect business verification because we are a B2B company and only ship to verified businesses. We do keep these documents on file for our records.
9. Contact information including email addresses, shipping and billing addresses;
a. For the purpose of billing and shipping orders, emailing invoices, and order confirmations, return confirmations from orders that you place on our website www.midwestgoods.com.
10. IP Addresses are taken as a security measure for your order to keep your account safe. We may check the geo tag location to validate at risk orders.
11. Demographic information such as postcode
12. Other information relevant to customer surveys and/or offers
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and for the following reasons:
Credit card or debit card is taken at time of payment but is never kept on our premise or stored in our records. We use authorize.net to process the credit cards and if you choose to keep a card on file it is kept securely in the vault at authorize.net.
Texas Central Distribution,LLC may collect your personal Information when you:
1. Place an order from our website
2. Create an account
3. Return an item
4. Inquire about our products or services or contact customer service
5. Request our e-juice magazine
6. Sign up for our email updates or other promotional materials
7. Are referred to us through a marketing promotion
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and for the following reasons:
Credit card or debit card is taken at time of payment but is never kept on our premise or stored in our records. We use authorize.net to process the credit cards and if you choose to keep a card on file it is kept securely in the vault at authorize.net.
Under no circumstances will we give away or sell your personal information to anyone else for any reason. Any information we gain through our use of community polls, surveys, cookies, session tracking or anything else, is used internally and for the sole purpose of making your shopping experience easy and convenient as possible. If you are on our mailing list and you ask us to remove you, we will do so immediately, and we will not attempt to sell your information. We respect your privacy.
How we use your information to contact you
Emails: When you sign up with an account on our website you are automatically added as a subscriber to our email marketing list. We send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. You can un-subscribe from our Email List at any time by clicking the Unsubscribe link on each email we send. You can also send us an email requesting to be un-subscribed to info@texascentraldistribution.com Because Texas Central Distribution,LLC also has subsidiary companies, we will also add your email address to any lists that we think you may find useful. If you do not wish to receive emails from our subsidiary companies please send an email to info@texascentraldistribution.com to be discluded.
Cell Phone Texts: If your telephone number is a mobile phone number you will get texts when you place an order letting you know your order was received. We also send out special promotions by text during the holiday season or when a special product comes in or is on sale. You can opt out of the Text messages by sending “Stop” at any time. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.
Research and Updates: From time to time, we may also use your information to contact you for market research purposes, or account updates, or we may contact you about an order you placed on www.midwestgoods.com. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests. If you do not wish to be included in this type of communication, please contact our customer support team at info@texascentraldistribution.com
Security
Controlling your personal information You may choose to restrict the collection or use of your personal information in the following ways:
You may opt out of all emails, and communications that we do for marketing purposes by click the Un-subscribe link. You can also send us an email pertaining to your wishes for how we can use your information and we will abide. Whenever you sign up for an account on www.midwestgoods.com you are automatically added as a subscriber to our email marketing list. We will send promotional emails about new products, exclusive offers or other information which we think you may find interesting using the email address which you have provided.
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@texascentraldistribution.com or simply click he unsubscribe link on any of the marketing emails you receive.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. We will not sell, distribute or lease any of your personal information to third parties unless we are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998.
If you would like a copy of the information that Texas Central Distribution,LLC . is retaining of yours, please send an email to info@texascentraldistribution.com
Or if you wish contact us in writing or by phone:
Texas Central Distribution,LLC
If you believe that any information we are retaining of yours is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.
Midwest Goods Inc. will respond to any such inquiries or complaints within forty-five (45) days. If you feel Texas Central Distribution,LLC failed to respond or its response is insufficient or does not address the concern, please contact our Customer Service Department with your Complaint Direct by phone or email: info@texascentraldistribution.com
Or if you wish contact us in writing or by phone:
Texas Central Distribution,LLC